When will I receive my subscription item?
Basic subscription items will ship every 4 weeks based on your original order date. H&D Discovery Box subscriptions ship approximately the third week of each month.
How am I billed?
You are billed when your order ships.
How do I cancel a subscription?
Log into your account, navigate to “My Account,” and click “Cancel Subscription” or call our toll-free number at 1-877-322-1200, email us at email@example.com, or write to us at: Harry & David, Internet Customer Service, 2500 S. Pacific Hwy. Medford, OR 97501-2675.
Can I change my subscription item?
Not at this time. To make a change to an active subscription, you will need to cancel it and begin a new one.
What if my delivery address changes?
You cannot change addresses on subscriptions at this time. If you need to update an address, cancel your current subscription and start a new one.