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  1. Harry & David | Shipping and Processing

Customer Service Center For assistance:     Call: 1-877-322-1200           Email: service@harryanddavid.com


Shipping Information

Standard Shipping charges are intended to cover the costs incurred to process, prepare, and transport your order and related customer service. Standard rates are based on the non-sale price, as detailed in the charts below.

Please Note: Shipping & Processing is calculated using the regular price of merchandise before tax is applied.

Peak Season Surcharge: We are experiencing increased operating and delivery costs, including additional third-party carrier costs and charges, and other increased costs associated with processing, preparing and transporting customer orders during the peak holiday season. As a result, in order to help maintain a high level of customer service and timely delivery during this difficult time, on most orders a surcharge of $1.99 will be added to the shipping and processing charges for each item delivered from December 11 through December 24, 2020. The total surcharge amount (including for orders containing multiple items delivered during the above timeframe) will be shown under “Shipping” on the “Order Summary” page prior to payment.

Holiday Order Cut-Off Dates
For Arrival ByStandard Shipping* (4-7 Bus. Days)3 Day Express** (3 Bus, Days)2 Day Express** (2 Bus. Days)Overnight Express Shipping**
Thanksgiving, Thursday, November 26Friday, November 20Saturday, November 21Monday, November 23Tuesday, November 24
Hanukkah Eve, Thursday, December 10Tuesday, December 1Monday, December 7Tuesday, December 8Wednesday, December 9
Christmas, Friday, December 25Friday, December 18Monday, December 21Tuesday, December 22Wednesday, December 23
New Year's Day, Friday, January 1Friday, December 25Monday, December 28Tuesday, December 29Wednesday, December 30
Standard Shipping and Processing Rates (4-7 business days)
Order Subtotal per Shipping Address to a Named Recipient*Add
$0.01 - $15.00$6.99
$15.01 - $25.00$8.99
$25.01 - $35.00$11.99
$35.01 - $45.00$12.99
$45.01 - $60.00$14.99
$60.01 - $75.00$16.99
$75.01 - $100.00$18.99
$100.01 - $125.00$20.99
$125.01 - $150.00$22.99
$150.01 and overover 15% of order subtotal
P.O. Box surcharge$5.99
Club Shipping and Processing Rates
ClubAdd
Cheryl's Cookie ClubsShipping Included
Great Foods Gourmet Clubs,
Signature Light Clubs,
Canada Light Clubs,
Moose Munch® Clubs,
Mother's Day Clubs,
Father's Day Clubs,
Quarterly Gift Club,
Vegetable Clubs
$5.99 per shipment
Signature Classic Clubs, Canada Classic Clubs, Medley Clubs, Presidential Clubs, Organic Clubs,
Favorites Clubs, Citrus Clubs, Fruit and Cheese Clubs, Chocolate Clubs, Dessert Clubs,
Plant and Bulb  Clubs, The Favorite Pear Clubs
$6.99 per shipment
Fruit, Wine, and Cheese Clubs, Wine Clubs, Wine and Cheese Clubs, Cheesecake Factory Clubs,
Dipped Fruit Clubs
$9.99 per shipment
Wine add-ons$5.99 per bottle
Express Shipping And Processing Rates
EXPRESS METHODCHARGE PER ITEM
3-Day Express (3 business days) Orders must be placed by 1 p.m. ET$9.99 per item + Standard Rate
2-Day Express (2 business days) Orders must be placed by 1 p.m. ET$11.99 per item + Standard Rate
Overnight Express Orders must be placed by 1 p.m. ET$19.99 per item + Standard Rate
Priority Overnight (where available) Orders must be placed by 1 p.m. ET Saturday arrival to some locations$24.99 per item + Standard Rate
APO/FPO and US Territories
EXPRESS METHODCHARGE PER ITEM
APO/FPO (12 days)No additional charges
US Territories (7 business days)$9.99 per item + Standard Rate
Perishable Gifts

Some perishable gifts incur an additional charge to guarantee perfect arrival. This might include specially insulated shippers and ice-gel packs for chocolates or cheesecakes to keep them cool and delicious, and Express Shipping for cut flower bouquets so they arrive fresh and beautiful.

Gift Cards

There is no standard shipping charge for the purchase of gift cards. To expedite delivery of gift cards, add $7.99 for 2-day express or $10.99 for overnight express.

Alaska & Hawaii Deliveries

for shipping to these destinations, please add an additional $9.99 per item plus Standard Shipping Charge.

International Shipping

International shipping is limited to Canada, Germany, United Kingdom, England, Wales, Great Britain, Scotland and APO/FPO addresses. Gifts to Canada will incur an additional surcharge of $17.99 per item, plus standard delivery charges. Gifts to the other countries listed above will incur an additional surcharge of $29.99 per item, plus standard delivery charges. There is no additional surcharge for deliveries to APO/FPO addresses.

P.O. Box Deliveries

Shipping to a P.O. Box will incur a surcharge of $5.99.

Monthly fruit gifts

Items that have this indicator Pear Indicator Image are harvested during the month the fruit reaches its peak quality. Because the harvest can vary, we cannot honor requests for specific arrival dates.

Floral gifts

We automatically deliver many of our plant gifts via 2-3 Day Express; see product pages for details.

Cut Flower Bouquets

To ensure perfect arrival, fresh cut bouquets are delivered via Express Shipping and incur an $9.99 shipping surcharge. Gifts with fresh flowers cannot be delivered to PO Box addresses.

How We Ship

Our gifts are trucked under controlled temperatures to a major city near their destination where they are released to delivery services for final delivery. We use only the most effective delivery services available to guarantee that your order arrives on time. We recommend shipping to a street address, not a P.O. Box.

Our custom containers make sure your gift baskets, gift towers and plant gifts arrive just as fresh, perfect and delicious as you see them online. If you've ever received gift baskets from other gift companies, you'll appreciate the difference right away.

Delivery Guarantee

While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given

Additional Shipping & Processing Information

All shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address.

To ensure your gift arrives in perfect condition, we recommend shipping to a street address, not a P.O. Box. Wine shipments cannot be delivered to a P.O. Box.

Incorrect addresses may delay shipment. Your order may be subject to additional charges for address correction or forwarding by postal or shipping services.

We reserve the right to correct error(s) in printed or electronic publications.

If rising costs affect shipping charges, a surcharge may be included and will be reflected in your order total.

All shipments FOB Harry & David. Note: Terms for wine shipments may vary. See “Items with Wine” for details.

Celebrations Passport Shipping
Free standard shipping
Free 2-day or 3-day shipping
Standard overnight for $3.99 (instead of $19.99)
Priority Overnight (Saturday delivery) for $12.99 (instead of $24.99)
No $5.99 surcharge for PO Boxes
No $9.99 surcharge for Alaska or Hawaii addresses

Celebrations Passport Exclusions:
Gifts containing wine
Non-Fruit club gifts
Note: Although not valid on wine gifts, Wine add-ons are eligible for Celebrations Passport

Prices are subject to change without notice.

*Standard shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address, and are intended to cover the costs incurred to process, prepare, and transport your order and to cover related customer service. Standard shipping and processing delivers within 4-7 business days to most ZIP codes unless a future delivery date has been requested.

**Expedited shipping methods deliver within the specified time frame to most ZIP codes with same-day shipping if ordered by 1PM ET.

  1. Harry & David | Shipping and Processing
Customer Service